PRIVACY POLICY

Last updated: October 10, 2026

CONTROLLER DETAILS

Controller: NIDOO LLC
Location: Miami, Florida, United States
Email: hello@wearnidoo.com
Website: wearnidoo.com

1. ABOUT THIS POLICY

This Privacy Policy explains how NIDOO LLC collects, uses, discloses, and protects personal information when you visit wearnidoo.com, make a purchase, contact us, subscribe to communications, or submit information through one of our forms.

We process personal information in accordance with applicable privacy and data protection laws, including the EU General Data Protection Regulation (GDPR) and applicable U.S. state privacy laws where they apply.

2. INFORMATION WE COLLECT

Depending on how you interact with NIDOO, we may collect:

• Contact information, such as your name, email address, telephone number, and postal address.
• Order and transaction information, including products purchased, billing and shipping details, order history, returns, and customer service requests.
• Payment information, which is processed by Shopify and our payment providers. NIDOO does not store full payment card details.
• Account information, if you create or use a customer account.
• Form and communication information, including messages and information submitted through Contact Us, VIP Early Access, Become a Retailer, NIDOO Friends, newsletter sign-up, email, or social media.
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, interactions, and cookie or similar technology data.

3. HOW WE COLLECT INFORMATION

We collect information directly from you, automatically when you use our website, and from service providers that support our store, payments, analytics, marketing, fraud prevention, and order fulfillment.

4. HOW WE USE INFORMATION

We may use personal information to:

• Process, fulfill, deliver, and manage orders, returns, and refunds.
• Provide customer service and respond to questions or requests.
• Manage VIP, retailer, community, and collaboration applications or relationships.
• Send marketing communications where you have consented or where otherwise permitted by law.
• Operate, personalize, analyze, secure, and improve our website, products, and services.
• Prevent fraud, enforce our terms, and comply with legal, tax, accounting, and regulatory obligations.

We do not use personal information for solely automated decisions that produce legal or similarly significant effects.

5. LEGAL BASES FOR PROCESSING

Where the GDPR or similar laws apply, we process personal information based on one or more of the following: performance of a contract, compliance with a legal obligation, our legitimate interests, and your consent.

You may withdraw consent at any time by contacting us or using the unsubscribe link in our marketing emails. Withdrawing consent does not affect processing already carried out lawfully.

6. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment partners, email and marketing providers, analytics and advertising providers, technology providers, and professional advisers.

We may also disclose information when required by law, to protect our rights or the safety of others, in connection with a business transaction, or with your direction or consent.

We do not sell personal information for money. Certain privacy laws may define some advertising or analytics activities as sharing or selling. Where applicable, you may manage consent through our cookie banner or exercise an available opt-out right by contacting us.

7. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers use cookies and similar technologies to operate the website, remember preferences, understand website traffic and performance, personalize your experience, and support marketing or advertising.

You can manage available choices through the cookie banner on our website and through your browser settings. Rejecting or disabling some cookies may affect website functionality.

8. INTERNATIONAL TRANSFERS

NIDOO is based in the United States, and our service providers may process information in the United States or other countries. Where required, we use appropriate safeguards for international transfers of personal information.

9. RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. Order and transaction records may be retained to satisfy legal, accounting, tax, fraud-prevention, and warranty obligations. Marketing information is retained until you unsubscribe or withdraw consent, subject to limited suppression records. Inquiries and applications are retained for as long as needed to respond, manage the relevant relationship, or meet legal requirements.

When information is no longer required, we delete or anonymize it where reasonably practicable.

10. SECURITY

We use reasonable technical and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our store is hosted by Shopify, which provides the e-commerce platform used to operate the website and process transactions.

11. CHILDREN

Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a portable copy of your personal information; withdraw consent; opt out of certain targeted advertising or data sharing; and receive equal service without discrimination for exercising your rights.

To submit a request, email hello@wearnidoo.com. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.

If you are in the European Economic Area, you may also lodge a complaint with your local data protection authority.

13. THIRD-PARTY LINKS

Our website may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, and NIDOO is not responsible for those practices.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes to our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

15. CONTACT

For questions about this Privacy Policy or our privacy practices, contact NIDOO LLC at hello@wearnidoo.com.